Complaint

The service being provided by netcare krugersdorp is very poor, I will never visit that hospital again or suggest it to anyone. I have made a bed booking for delivery and they referred me to stoknest for 4D scan. I was never given anything not even an opportunity to rebook because the sonar was not clear. They did not have the welcome packs as promised because they are doing stock taking but they knew prior that I need to come for an appointment. To make a booking was also a problem because I was advised to come back the following day because the person making bookings was not available.

I just feel that no one cares because when you make another booking with a different hospital your booking amount is non refundable.

Their service is raw and no one is willing to take a responsibility