complain

I am utterly disappointed and angry with the nonsense service am receiving from Netcare waterfall

I went to give birth there on January 05 and contracted an infection there while delivering my baby instead of being there for 3 days i had to stay 7 days and be discharged while i was cleared

Some drs claimed their money and medical aid paid without any hussle. 1st week of February the hospital send me a bill of R60000 and i immediately call medical aid and they tell me they don’t have that bill on their side, meaning the hospital is claiming from me personally and not medical aid while they have an authorisation to do so.

I have been trying to get hold of the account manager incharge and am failing her name is Reginah and when i finally got her today she tells me that she is not involved in my account i must speak to Merinisha and she says the same thing that she can’t help me

I need to know who can help me in that hospital because this debt is getting old and will affect my credit record because already its affecting my health.

i need Help