Cluster Patient Refunds

Cluster Patient Refunds

It has been extremely difficult to obtain my refund. The team was very efficient in notifying me that a refund was due, but it has now been almost three months with no progress. I have sent numerous follow-up emails and attempted to call several times, but the calls are repeatedly cut off.

I am now incurring interest charges on my credit card while waiting for this refund. This situation is extremely frustrating and needs urgent attention.