1 reviews | Active since May 2017

17 Jul 2018, 07:33

Clinton Clinic customer service terrible

I got an email on Saturday 14th July 2018 11h41 (first email or communication ever) about an outstanding account from Cleopatra Mathatsie threatening to hand me over on an account now paid from May 2017. No once since May 2017 has anyone from the Clinton Clinic Hospital made contact with me telepathically or via email regarding any outstanding accounts till now

How can you threaten people without even trying to obtain the money from them, contacting them or allowing them chance to investigate? I am trying to get assistance to have resolved but Cleo is not responding to my emails or calling me back as per voice messages left

0
Replies (2)
Netcare
Netcare's reply27 Jul 2018, 11:15
Official

Good Morning

Thank you for bringing this matter to our attention. We have referred the same to the Credit Control Manager for Netcare Clinton Hospital, who will be in contact with your shortly.

In the interim you are welcome to contact us on Tel: 0860 NETCARE (***3) or Email: ***

Sincerely

The Netcare Customer Service Team

's update04 Sept 2018, 07:09
Reviewer Update
Thanks for nothing NETCARE I called around between the hospitals in Alberton The Union and Clinton and resolved this matter myself No one from your customer service team even called me PATHETIC SERVICE NETCARE