1 reviews | Active since Aug 2012
Chase out like dogs when ambulance brought my mom in at casualties
I dont understand why nurses work in a place for carering if they dont care at all. My mom had what look like stroke. Coudnt tell at that stage. She needed medical care. Netcare ambulance took us to montana hospital, but we actually wanted to go to Eugene Marais. But we have to go to a Netcare hospital and from there be transfered to our choice. So we got her into the door on the roller, 2 nurese stop us at the door. Infront of all the other patiens they told us they are full and we have to go away. Not even looking at my mom on the roller. Dont give a **** what the emergency was.... I told them we dont want to book her into the hospital, we want a transfere. The short nurse with het back turn to us said, ok we must just stay in the door so the docter can look at her and then we must leave. I saw 2 open beds in casualty. They treated us like garbage. I didnt wait, and took my mom out of that hellhole back to the ambulance and we drove to acacia, where they also where full, but in casualty you have to help. They took great care of my mom and that evening she was transfere to OUR ACTUAL CHOICE OF HOSPITAL. That day the docters and ambulance staff told me this nurse, which I dont even know how she looks, because she stood with her back to us and chase us out, has treated many patients inhumanly that day. Our savours Gift and Jesica on the Netcare ambulance will also confess my storie. And they know the nurse. I pray that I never ever have to need this Hospital again.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
NETCARE
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
NETCARE
