Charged for items not used

<p>On the 6 November 2016 I went to Linmed ER Department for an outpatient consultation with a doctor regarding a tooth abscess.</p> <p>I was given no medication whatsoever, instead I requested that I be given a script for an oral antibiotic which I collected at my own pharmacy.</p> <p>On the 14th December I received an account with an additional charge of R71.60 for "Intravenous Treatment" which I did NOT receive!</p> <p>I then queried (via email) the above on the 14th December 2016 but received no response with the exception of an automated email stating that "a ticket had been opened".</p> <p>Hearing NOTHING further I then emailed Linmed ER again on the 10th January 2017 and called ER Corporate Call Centre at 11:15am and spoke to Pinkie who promised to follow up with her manager and call and email me asap.</p> <p>Needless to say I never received the promised feedback and I emailed the Linmed ER Department again 10 January 2017, I am still waiting for any response!!</p> <p>I realise that R71.60 is a very small amount, however I refuse to be charged for something I never used...In addition to this, how many other people have been overcharged in the same way I have been and have not yet realised it?</p> <p>It doesn't take much calculations to realise this could be the tip of a very, very large billings iceberg.</p> <p>I am hoping that by making use of this platform I will get some feedback from the relevant Provider as well as warning other patients to be extremely vigilant when making use of Linmed ER Department.</p> <p>Regards, Mrs. Waterworth ***.</p> <p> </p>