Brilliant staff but lousy management staff

<p>I spent time in three hospitals the past few months and hope never to land up in this one again.</p> <p> <br />The nursing, cleaning, catering and other supporting staff were really fantastic although on a few occasions clearly driven past the point of exhaustion. They all gave everything they could of themselves. In spite of the pressure they remained friendly and accessible.</p> <p> </p> <p>The intravenous drip equipment are ancient and need to be thrown out and replaced.</p> <p> </p> <p>Diesel engines (trucks?) were started early in the morning and left idling directly under the open windows with choking fumes getting in and unbearable noise.</p> <p> </p> <p>The bathroom was totally unsuitable to a hospital, especially to people in a wheelchair or using crutches as I was. It is badly planned, poorly built and inadequately stocked. No space, not enough support rails; mirror to high for people in a wheelchair; shower extremely dangerous for mobility impaired person; no button to call cleaning staff.</p> <p><br />The admin staff can't care less about the patients. They have a feedback process but no one cares or follows up to obtain input from patients.</p>