1 reviews | Active since Feb 2011
BAD SERVICE FROM DR AND RECEPTIONIST
I was admitted into Kuilsriver Netcare Hospital on Saturday 10 October and treated by Dr Treurnicht. Every day he checked on me I received bad attitude and no care from him. When I wanted to explain where I have pain he raised his voice and said he already knows what's wrong and I can continue with the tablets at home. On my last day I asked the nurse to have a word with him. He sends a message, Do not give her my nr. do not give her my business card. Yet I am his patient. ANd my medical aid is paying for his service. I walked in pain to his office and his receptionist was abrupt and raised her voice telling me I have no further business with him. He has discharged me. I must leave. He will not see me. Yet I was in Pain. I am now at home suffering. and his attitude towards me made me even more depressed and stressed. I was diagnosed with ulcers in my stomach and their service added to my stress.I was calm at the time and tolerated their bad behaviour. I'm just disappointed and hurt for the way they handled the situation.
Thank you for bringing your concern to our attention - we will log on our Customer Service Help Desk and bring your concern to the attention of the Customer Service Manager, who will investigate and respond to you.
Thank you for bringing your concern to our attention - we will log on our Customer Service Help Desk and bring your concern to the attention of the Customer Service Manager, who will investigate and respond to you.
