CC
Colin C
1 reviews | Active since Dec 2011
15 Mar 2016, 13:09
Bad service and attitude
I was admitted on Saturday to ICU. Service at ICU was excellent! However the radiologist on duty was rude. My last visit to the hospital I was left alone and fell out of the chair. This time I was left alone again. When I called for help she rude. Then I get transferred to Ward E. Bed not working properly. I mentioned the mattress is uncomfortable (no support) was plainly told there is nothing else. Also saying the mattresses are the same. I was told in an uncaring manner.
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Netcare's replyOfficial
15 Mar 2016, 14:11Hello colincloete,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Netcare's reply15 Mar 2016, 14:11
Official
Hello colincloete,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team