Bad Service

I took my son in the early hours of the morning on the 19th August 2021 because he was enormously sick. I arrived at the hospital around 1 am. I then went to the emergency room and seeked help but the nurses and receptionist were so bad in service they gave me a file to fill in while holding my sick child. I filled in the file, and I was told to pay over R1000 for consultation fee which I paid as I didn't have medical aid. They told me the doctor will attend to my son as he was busy with another patient. I patiently waited...

2 hours later, still unattended, I decided to take my money back and leave the stupid hospital. I told the receptionist to cancel everything and give back my consultation money. A week ago, I received a text message saying I should pay an outstanding amount of R253 which I don't understand why. My son and I didn't receive any sort of service but I'm sent stupid messages to pay.

I believe Netcare Akasia should just be made a government hospital because it's behaving like one.