1 reviews | Active since Aug 2012
Bad service
I have been admitted at Waterfall Netcare in 2013, only in 2015 they call me that i am owing Radiology and i mean for two years they only find out that i am owing them now.i asked the lady who called me why they never said nothing all along and she said they tried to call me,email and even send a post and to no avail.but to my surprise i never received an email from them and if they said since 2013 they tried to call me and i never answered their calls that's a lie and i asked her why she never left a voice message.i am very dissapointed since waterfall is a new hospital and should try to be professional. im not hapy with this and i am not ready to pay for something i dont know about and to only be told after 2 years of being hospitalized.<br> <br> poor service<br> *** or [Email Removed]
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34490
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
Best regards,
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34490
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
Best regards,