1 reviews | Active since Apr 2017
Bad service
Netcare Sunninghill Hospital's service is very poor. My Wife complained about the following: 1. Ordered plain water at 10am, it never arrived until 5pm. Nurses kept ignoring the request despite repeated reminders. 2. Nurses were requested for change of linen in the Ward, but they said there's no linen. 3. Medication is in short supply. 4. Patients are unattended for long periods. My Wife was discharged, yet there was no attempt to remove the drip by nursing staff. It was only removed after she insisted. 5. Telephones are not answered when you call from outside.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
Best regards,
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
Best regards,