Bad service
My wife was admitted in Netcare hospital Mulbarton as she was due to deliver her our beautiful baby girl. When she was discharged we were given scripts to collect from their Netcare pharmacy, I took the scripts to the Pharmacist assistant an old gentleman who didn't even think he is counselling me on how to take the medicine he was loud even the people around me could hear what he was telling me that didn't even bother me much but he was talking to me like I'm clueless like I'm stupid now I don't know if that's how Netcare train their staff. Most of all I'm going to be reporting this to the pharmacy counsel as I feel like my rights of privacy was invaded
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Netcare's replyOfficial
26 Apr 2018, 15:25Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
Best regards,
Netcare's reply26 Apr 2018, 15:25
Official
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
Best regards,