1 reviews | Active since Sept 2017
Bad Service
My mother was referered to St Annes hospital by her doctor for admissions. From the time we arrived at the hospital the service was poor. We were told told wait for a bed. We waited for 3 hours no communication from the staff on how long it will take. A sister was requested for an update, she took her time. At the time of writing that particular sister hasn't arrived.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
Best regards,
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
Best regards,