1 reviews | Active since Oct 2014
Bad service
<p>On 27 January2017 I took my child to netcare hospital at parklands in durban she was complaining with left eat around about 23h30 at night ;then at the reception I got a guy his surname is njilo he open the file that cost me R900 excluding doçtor fees of R500 after when I asked what is R900 for they say only for medication,then after the doctor gave me antibiotics and pain medicine then I left after a week I got a call from Cummie at netcare hospital told me my refund of R600 rand is ready I must call Melvin to othourise it when I call Melvin he took my banking details two weeks ago am still waiting for my refund !!! What kind of service is that NB:you can't get help from their hospital if you don't have money but they are holding my for such a long period ,how must I take my child for doctors follow up if they holding my refund for no reason my child can't suffer with other peoples mistakes.</p>
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.