RA
Ruan A
1 reviews | Active since Sept 2015
21 Sept 2015, 13:47
Bad Hygiene, and terrible attitude!!!
Upon visiting Garden City this past Saturday, my partner had to go for an MRI, while entering the room I found the white sheet on the bed full of sand and blood as well!!!!!<br> <br> I asked the staff member assisting us if they did not change the sheets after each patient? He responded with sum stupid answer!<br> <br> I then went to reception to ask for the manager, and got the worst ATTITUDE EVER!!!! The receptionist a male gave me such attitude!!<br> Shouting at me telling me I'm waiting he's time!!!<br> <br> This is totally unacceptable and something MUST be done!!!
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Netcare's replyOfficial
21 Sept 2015, 14:52Hello Ruan Andrews,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Netcare's reply21 Sept 2015, 14:52
Official
Hello Ruan Andrews,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team