1 reviews | Active since Jul 2010
Bad Food as if its free
<p>Good day</p> <p>I have been admitted at Parklane Hospital in Parktown since Thursday till to date. Their food has not been matching the price we pay per meal. I had since asked to lodge a complaint with kitchen but whoever is in charge never came. Today's food is the worst to the eyes and horrible and dangerous in taste especially for my condition.</p> <p>I hope you can speed up getting the hospital to come listen to me. What is odd is that I amin their building.</p> <p>Medical treatment and staff supporting me is the most brilliant but the food services is terrible.</p> <p> </p>
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on 0 ********** - 0860 Netcare.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on 0 ********** - 0860 Netcare.
Hello Peter
Parklane Catering/kitchen department came back on the same day I posted the complaint. All was explained and resolved. It was just never explained to me in the beginning that I was on a soft diet because I was in ICU and so my diet was changed to normal diet same day.
Since then I have been eating what I know from previous day which was good, healthy and satisfactory. They have also since then been looking after me and cooking my meals to my health specifications.
Hello Peter
Parklane Catering/kitchen department came back on the same day I posted the complaint. All was explained and resolved. It was just never explained to me in the beginning that I was on a soft diet because I was in ICU and so my diet was changed to normal diet same day.
Since then I have been eating what I know from previous day which was good, healthy and satisfactory. They have also since then been looking after me and cooking my meals to my health specifications.