PK
Paul K

1 reviews | Active since Jul 2024

24 Jul 2024, 14:54

Bad experience

I had the worst hospital experience I have ever had at Netcare N1. I felt differently treated because of the colour of my sick and the fack that I was sent on an IOD.

The nature of my visit was an injury to my hand, the doctor tended to me for 2 minutes, she asked me what happened and if I could move my fingers, after asking those 2 questions, she left the room and never returned. Thirty minutes later a nurse shouted across the room that I should wait to do an x-ray, eventually I went to do an x-ray, after an 1 hour I was called and the advised that I was booked off for 3 days and was given a prescription and that was it.

My hand had been swollen since the previous, to a point where is was now turning blue.

0
Replies (1)
Netcare
Netcare's reply24 Jul 2024, 16:34
Official
Hello Paul. I'm sorry to hear that your experience in our emergency department was not a good one, and hope your hand heals soon. I will escalate your concerns to the relevant managers. Take care, Lynne.