Bad Bad Attitude

My son was admitted on the 16/09/2015. First of all the doctor came to see my son and told my husband he needs to go for a sonar on the 17/09/15 so my child went for sonar only to be seen 10 hours later by the doctor, when I complaint to management it got told to us that the doctor was busy in neo icu and there is only one doctor but if there a problem they will call the doctor from ER. Now you tell me one doctor running children ward neo icu but they got the ward covered if there is a problem. It got told to me that my husband and I don't have the ***** to take this further from managment is this the attitude from the hospital side that not even head office is aware about the treatment people are getting there. I will never every go to Linmed hospital the dirty the wards are in the food that they give to the kids is adult food. Linmed should be closed if this is how they want to offer a service to people.