Bad Attitude and Unprofessional

My mother became sick late last night. We stay in a Security Estate, and we immediately phone our control room, to deploy our medical team to see what is wrong. When they arrived they were very helpfull, as they are medics as well, and they know what they are doing. After inspecting my mother they immediately phoned NetCare 911, the first two people on scene was very professional, thank you. However, the second person on scene was so rude, my 4 year old son was sleeping next to grandma and grandpa, she asked my dad take out this child he does not belong here, for pete's sake, a four year old. Never the less, our dog was also in the way of the medics, as everybody knows, animals are like children, they want to know what is going on, so we told her to get out of the way, and obviously the dog gave a bark, and her comment was, dont talk to an animal like that, as well, after carrying my mother out, she came back, and I was smoking, away from our children, she threatens me with Child Care Services. This was so disturbing, as she is more conserned about what is going on around her, even said that there is nothing wrong with the pasient herself. Her name is Lilize, Vehicle Reg DB47TLGP