Bad Attitude

I had gone by the hospital (St Augustines) after work on 14/03/2018 (just after 5pm) to visit my sister whom had just had an emergency c section. Seeing that it was not the official visiting hours I had requested the security confirm if I may pop in for a minute (I have a 7month old and as a result was unable to return for the later visiting hours).She was cordial and checked but advised that I could not. I understood but asked if the sister could just let her know that I had come by and this is when I was absolutely appalled. The sister on duty just screamed at the security guard in my presence. I completely understood that she was busy and knew that it was in fact out of visiting hours but there was no need for her to display such unprofessional behaviour. She could have told the guard in a proper manner that she was busy but instead just yelled. I just want her to know that the position you occupy does not give you class and dignity the manner in which you carry yourself and treat people does. The security guard did not deserve that treatment and I as a member of the public should not have been allowed to see such behaviour. Very disappointing from an otherwise upstanding hospital.