BP
Bonginkosi P
1 reviews | Active since Mar 2011
02 Oct 2025, 11:43
Bad after care service Alberton Netcare
*** Taylor Downs • *** Alberton Netcare
The staff was good and Drs while mum was admitted.
Issue is refusal of getting the eletirical script as s given on the summary of care. I have emailed the above people and they are not willing to assist. Mum got discharged and now its difficult to be given the script for us to get medication at the closest pharmacy.
Since 19 Sep till this day no one has responded but their claims are getting paid by my medical aid.
Helpful (0)
Replies (5)0
Replies (5)
Netcare's replyOfficial
02 Oct 2025, 13:21Dear Bonginkosi. I am sorry to hear about that, and I hope your mom is recovering well. I will share your feedback with the hospital management team for follow up. All the best, Kamo
Netcare's reply02 Oct 2025, 13:21
Official
Dear Bonginkosi. I am sorry to hear about that, and I hope your mom is recovering well. I will share your feedback with the hospital management team for follow up. All the best, Kamo
BP
Bonginkosi P's updateReviewer Update
02 Oct 2025, 14:35Kamo,
Please treat this as urgent as we need to get the script. Your complains/ customer service department its not coming to the party.
Please treat this as urgent as we need to get the script. Your complains/ customer service department its not coming to the party.
BP
Bonginkosi P's update02 Oct 2025, 14:35
Reviewer Update
Kamo,
Please treat this as urgent as we need to get the script. Your complains/ customer service department its not coming to the party.
Please treat this as urgent as we need to get the script. Your complains/ customer service department its not coming to the party.
BP
Bonginkosi P's updateReviewer Update
06 Oct 2025, 13:15Good day Kamo,
Do you have any feedback regarding this matter?
I cant be billed again for the script while my medical aid paid a good price for the hospital bill.
Do you have any feedback regarding this matter?
I cant be billed again for the script while my medical aid paid a good price for the hospital bill.
BP
Bonginkosi P's update06 Oct 2025, 13:15
Reviewer Update
Good day Kamo,
Do you have any feedback regarding this matter?
I cant be billed again for the script while my medical aid paid a good price for the hospital bill.
Do you have any feedback regarding this matter?
I cant be billed again for the script while my medical aid paid a good price for the hospital bill.
Netcare's replyOfficial
06 Oct 2025, 13:35Dear Bonginkosi. Taylor has confirmed communication with you regarding this matter. Kindly confirm if you were able to reach out to the Doctors rooms? Take care, Kamo
Netcare's reply06 Oct 2025, 13:35
Official
Dear Bonginkosi. Taylor has confirmed communication with you regarding this matter. Kindly confirm if you were able to reach out to the Doctors rooms? Take care, Kamo
BP
Bonginkosi P's updateReviewer Update
06 Oct 2025, 13:57She did give funds to pay the doctor's visit.
This was supposed to be loaded on the system and be printed by the staff. It has happened before and it can be done again.
This was supposed to be loaded on the system and be printed by the staff. It has happened before and it can be done again.
BP
Bonginkosi P's update06 Oct 2025, 13:57
Reviewer Update
She did give funds to pay the doctor's visit.
This was supposed to be loaded on the system and be printed by the staff. It has happened before and it can be done again.
This was supposed to be loaded on the system and be printed by the staff. It has happened before and it can be done again.