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Pretty M
1 reviews | Active since Mar 2024
29 Aug 2024, 17:58
Avoid Netcare Akasia at all costs - Poor communication, unfriendly staff, and questionable motives
Avoid Netcare Akasia at all costs - Poor communication, unfriendly staff, and questionable motives. A loved one was kept there for 2 months without clear explanations or communication from the staff. The nursing staff was unfriendly, dismissive, and lacked accountability. They rotated daily and used that as an excuse for never having answers. His headsets and wedding ring went missing during his stay there. Communication was abysmal. Despite his lengthy stay, we never got clear answers about his treatment or progress. Doctors were rarely available, and nurses seemed clueless. He is now facing leg amputation. It seems like they were more interested in profit than patient care.
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Replies (1)Netcare's replyOfficial
30 Aug 2024, 10:14Morning Pretty. I am so sorry to hear about your family's experience in our hospital. I will forward this on to the relevant managers. Take care, Lynne.
Netcare's reply30 Aug 2024, 10:14
Official
Morning Pretty. I am so sorry to hear about your family's experience in our hospital. I will forward this on to the relevant managers. Take care, Lynne.
