Avoid Milpark emergency department

Exceedingly disappointed in "service" at Netcare Milpark emergency department. Submitted a customer complaint directly to Netcare. Was initially optimistic after an email from the Unit Manager of the emergency department Zasskia Wiese requesting I let her know when I was available to speak to telephonically. Unfortunately however I then never heard from her after my reply. The three follow up emails sent over the next two months asking if I could still expect to hear from her were ignored too. Guess it's indicative of why the service was bad to begin with.