QEEK
Quinton En Elmarie Koen

1 reviews | Active since Jun 2018

13 Jun 2018, 14:37

Authorisation for Paediatrician

I'm so angry at Kuilsriver Netcare accounts Dep. I now need to pay legal fees as they never got Authorisation from my Medical aid for the paediatrician after I gave birth while in hospital.

Moral of the story, make sure u and your newborn has authorisation while in hospital.

0
Replies (1)
Netcare
Netcare's reply15 Jun 2018, 15:04
Official

Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.