1 reviews | Active since Apr 2014
APPAULING SERVICE
after many fights with discover and Dr.visser's office I went to pay this bill out of my pocket. The thing is the person who helped me had a disgusting attitude!!!! Her name is YUSRAH and I would advise anyone who goes to the emergency ward to specifically request not to be seen by DR.Visser . Not only does she shout at me in the email she sent me and I quote\if we resubmit the information again and again NO CLINICAL REPORT was requested."firstly who gives her right to shout at me in an email and when seeing her today say to me and I quote in a very abrupt manner \""WHY DID YOU GO TO HELLO PETER?\"" and \""JUNAID WONT NOT PHONE YOU\"" why would I lie about phonecalls not being returned why did I have to keep on chasing up myself with no call back if the DR wants I will get my phone records from Telkom. I would like a written apology from Dr.Visser\""s office for the disgusting service you give and how ****ty you handle customers . I will be making it known how **** you are and for people to request not to be helped by you YOU DISGUST ME!!! <br> <br> <br> """
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34387
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34387
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
