1 reviews | Active since Sept 2016
<p>In December 2015 i had suffered from an Anxiety attack at work and they called an ambulance to assist. At the time i was on LIberty Traditional Basic and i was unaware that Liberty did not cover call out for Netcare 911 as i designated emergency services were for ER24.</p> <p> </p> <p>I had signed all relevant documents on the call out however i was not informed that this was not covered by my Medical Aid. In April 2017 (1year 4months later) i was contacted by OVAG notifying me that i had been listed on the credit buereau to to none payment which has affected my employment.</p> <p> </p> <p>I was not notified of the outstanding amount not to mention now that it has been paid up, i am waiting almost a week to recieve a paid up letter to submit to my employer and to be removed off transunion.</p> <p> </p> <p>This service is appalling, the company was too quick to go ahead and list my name as a bad payer - however now that it's paid up, they will take their time to issue me with the necessary documents to protect my employment.</p>
Thank you for bringing your concern to our attention - we will log on our Customer Service Help Desk and bring your concern to the attention of the Customer Service Manager, who will investigate and respond to you.
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Best regards,
Thank you for bringing your concern to our attention - we will log on our Customer Service Help Desk and bring your concern to the attention of the Customer Service Manager, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
Best regards,
Thank you for bringing your concern to our attention - we will log on our Customer Service Help Desk and bring your concern to the attention of the Customer Service Manager, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
Best regards,
Thank you for bringing your concern to our attention - we will log on our Customer Service Help Desk and bring your concern to the attention of the Customer Service Manager, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
Best regards,
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