Appalling attitude and service

Having done the Netcare entry programme. I successfully completed it. The agent that runs the programme is Open Learning group. All student resources and correspondence where supp**** by them. Having had innumerable complaints with regards to late or no response for 90% of the service from OLG. Ruth from OLG -'Johannesburg is unhelpful and rude when calling to inquire about further measures or information about Netcare intakes. I have on 6 accounts called OLG and every time she does not assist or give the correct guidance. Even when I indicating the willingness to cooperate. Netcare is a respectable institution yet service providers like OLG are jeopardizing both the hospitals identity and our education.