EN
Eric N

1 reviews | Active since Apr 2016

14 Jun 2018, 08:35

Ampath Pathology = AM PATHETIC.

Patients Rites Non-existent! Hospitalised at Netcare Sunninghill Hospital and informed all and sundry including the Ampath Office that My Medical Aid does not recognise them as a service provider and that either Lancet or Pathcare are to be used. My rites dishonoured, ignored, disregarded and violated as they carried on with their tests and now expect me to cover the account of R2681. Their excuse is that it was at the Doctors insistence that they do the tests. Should have a Name Change to "AM PATHETIC"

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Replies (1)
Netcare
Netcare's reply15 Jun 2018, 15:03
Official

Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.