Ambulance service appalling

<p>On Thursday the 15th of June my Sister was shot by her police officer husband 3 times she was rushed to Lebowakgomo hospital where she was treated and as she has a medical aid we requested they move her to mediclinic in Polokwane as we all know public hospital always have DR shortage.</p> <p> </p> <p>we called an Ambulance from Net care 911 Polokwane which it is 45km away from Lebowakgomo hospital which took almost two hours to arrive and when they did arrive the paramedics took their time an set in the car while on their tablets, i went outside and approached them i asked one of them by the name of Lebogang Raborifi i asked them why are they modelling he said to me with the most arrogant attitude that i must not come talk to him the way i want and i explained that can u understand what the family is going thru my sister has 3 bullets in her body one in the face and you take almost two hours to drive 45km i can take way less than that and i don’t expect an emergency vehicle that someone's life depends on to just crawl like guys on a jol</p> <p> </p> <p>i find the Netcare service disgusting and we cannot pay for private health care and get the worst service than public services i always thought Netcare holds themselves to a better standard than that but i have learned that you rather suffer with public service than that kind of service and I will appreciate they teach their staff members customer service especially when dealing with people that are in a stressful and traumatic situation the answer I got from the guy was not necessary and disrespectful we pay for the service that require a sense of urgency to people providing it and I hope this will be taken serious .</p>