YB
Yvonne B

1 reviews | Active since Oct 2013

17 Feb 2018, 15:40

Am still at awe with great attitude and service i received.

As a mom of an autistic child, going to hospitals is a dread on its own because it will be extremely difficult for nurses and dr's to carry out all the examinations they have to do on the child. I did met health proffessionals who were not showing ant emphathy or understanding of my son's condition and it was very disapponting since they are more informed than general people and conditions like autism. I take my hat off the the nurses of kuilsriver netcare hospital from receptionist to nurse Crystal Pestor who was assisting ER Dr on that day. She made all the process less stressful, going above and beyond to make sure we have less stressful process. Crystal we need more people like you in places that serve people. You are one of those people who are in ur proffession not because of money but because of the love you have for what you do. Netcare kuilsriver, the values you stands for of making all those visiting ur premises feel welcome and get excellent service nurse Crystal Pestor is a shinning star. Am very gratefull of service i received from ur staff.

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Replies (1)
Netcare
Netcare's reply23 Feb 2018, 15:31
Official

Thank you for taking the time to submit these kind words, we will certainly load your compliment on our Customer Service Help Desk and bring it to the attention of the Hospital and Regional Managers.