1 reviews | Active since Oct 2011
Almost a month and still no refund.
I sent an email to Rene van Heerden on 05.10.2017 wrt my refund of R1 250.00. After a few fone calls to their office I finally reached her more then a week later where she read the amail I sent her. She then asked me to forward by banking details to Linda Delport on 20.10.2017 which I did. After more calls I received an email from Stienie v/d Berg requesting account holde which I gave her the same day (24.10.2017). Today is the 01.11.2017 and still no refund. These people ignore you and only make a move after numerous phone calls. Well ...I don't have airtime anymore so does that mean I don't get my refund??? Disgusting!!!!
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.