MM
Maureen M

1 reviews | Active since Sept 2016

11 Feb 2017, 14:55

Again no care at Netcare Mulbarton

<p>Dirty wards, uncaring night staff. Even picked up a germ in hospital and ended up in ICU.</p> <p>Here are some pictures of the bathroom ceiling Taken a day or twn before i ended up in ICU from a severe infection. Dr's first said i contracted in Hospital then changed the story and said I could have contracted it anywhere...?</p>

0
Replies (2)
Netcare
Netcare's reply13 Feb 2017, 09:24
Official

Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare

Netcare
Netcare's reply13 Feb 2017, 09:24
Official

Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare