KM
Kate M
1 reviews | Active since Mar 2024
09 May 2025, 08:44
******* activities
Run away from Medicross Kembirch if you don’t want to be ****med. I spent about 3 hours fighting for my refund after they *****ulently and *******ly overcharged me and lying that they don’t take patients under my plan and made me pay a lot until I called my medical aid and did a conference call. Unaware that I was on the call, a lady called Sandra started lying that I agreed and I jumped into the call until she admitted that I should not have been charged the amount they charged and gave me back my money in cash! All patients must please confirm with their medical aids before paying a cent or even co payments be cause wow
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Replies (1)Netcare's replyOfficial
09 May 2025, 09:43Hello Kate. I am sorry to hear about your experience and will escalate this to the relevant manager for follow up. Take care, Lynne.
Netcare's reply09 May 2025, 09:43
Official
Hello Kate. I am sorry to hear about your experience and will escalate this to the relevant manager for follow up. Take care, Lynne.
