1 reviews | Active since Jan 2010
Accounts seem to be in a bit of a mess
<p>I have exhausted my options on this issue, hence my email to you.</p> <p> </p> <p>Ref ********** ********** - R 497.43 Short paid by med aid/Member liable Netcare Linksfield Hospital NEDBANK Acc ********** 962 Br 191905</p> <p> </p> <p>The days that I was discharged from hospital, I received a TTO (discharge prescription) from the specialist. When I went to the Netcare hospital pharmacy, they put this through the medical aid and even gave me less medication than the script allowed for to ensure it gets approved by the medical aid.</p> <p> </p> <p>Now you keep on sending me sms’s. I spoke to a LDAY CALLED Elise in December last year already and she assured me this will be sorted out.</p> <p> </p> <p>I also spoke to a lady at 010 ********** who said she would forward this to Elise again.</p> <p> </p> <p>Nothing is happening in this regard and I now demand that you sort this out immediately.</p> <p> </p>
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.