SC
Shelly C
1 reviews | Active since Mar 2009
23 Nov 2015, 14:39
8 months & no closure
I have had a claim in with Medshield & Netcare Greenacres Hospital since March 2015. <br> <br> I had to pay Netcare R4400.00 to avoid being listed on the Credit Bureau - I have been in constant contact with Medshield as well as Netcare for their reason why. <br> <br> 8 months later, I have not received an outcome, from either of them, besides it is Medshields problem, no no no its Netcare. <br> <br> I am seriously frustrated with their delays, and finger pointing but still no answers
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Netcare's replyOfficial
23 Nov 2015, 15:31Hello shellyc,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
Once your query is logged you will receive an automated SMS with a reference number. Should you not receive this message or, if you have any queries at all, please feel free to call our Customer Services Contact Centre on ***3 / 0860 Netcare.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
Once your query is logged you will receive an automated SMS with a reference number. Should you not receive this message or, if you have any queries at all, please feel free to call our Customer Services Contact Centre on ***3 / 0860 Netcare.
The Netcare Customer Service Team
Netcare's reply23 Nov 2015, 15:31
Official
Hello shellyc,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
Once your query is logged you will receive an automated SMS with a reference number. Should you not receive this message or, if you have any queries at all, please feel free to call our Customer Services Contact Centre on ***3 / 0860 Netcare.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
Once your query is logged you will receive an automated SMS with a reference number. Should you not receive this message or, if you have any queries at all, please feel free to call our Customer Services Contact Centre on ***3 / 0860 Netcare.
The Netcare Customer Service Team