NW
Nicole W
1 reviews | Active since May 2016
13 May 2016, 15:47
2nd HP complaint about Netcare Olivedale and still no feedback
<p>I wrote a complaint on Hello Peter about 3 months ago about Dr Holt and Partners at the ER that did not attend to my injuries as they should have and now have extreme medical bills and problems.</p> <p>I received a call from management after the complaint and then heard nothing since. EXCEPT for the account department that calls me but never sends me an email as I request...Needless to say, while waiting for management to come back to me they have now handed the account over to debt collectors (the account which never even gets sent) . What more could I expect !? </p> <p> </p>
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Replies (1)Netcare's replyOfficial
16 May 2016, 06:08Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Netcare's reply16 May 2016, 06:08
Official
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
