20 days unpaid claim & no written communication

Item: Netcare
Rating: 1
Author: Nomsa M

I submitted a claim via website on 3 December and followed up via email more than 3 times, and phoned call centre more than 3 times. Do date, I still don’t have any response or written confirmation and the claim is still unpaid

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Replies (1)

Netcare's replyOfficial

23 Dec 2025, 11:24

Hello Nomsa. I'm sorry to hear that you're having a poor experience. I will escalate this to the NetcarePlus team for follow up. Take care, Kamo.

Netcare's reply23 Dec 2025, 11:24

Official

Hello Nomsa. I'm sorry to hear that you're having a poor experience. I will escalate this to the NetcarePlus team for follow up. Take care, Kamo.