<p>I am a client of nepic and cannot understand how they are still operating. They claim to provide a certain bandwith but you are lucky if you achieve half of that. Apart from the actual download speed... they are down all the time.. I work from home and use internet for business purposes and cannot rely on nepic to provide me with a stable enough service to conduct my business. If the tower isn't down, the router needs to be restarted, if that is fine then something else is wrong.. I kept their sms's and in the last month I received 15 sms's telling me why their service is down. I spoke to Christoff of nepic and he assured me that they will come and test the download speed at my house. This did not happen.. Instead I was given a technical guy that told me a lot of technical terms of which I dont understand half... bottom line.. its the worst internet on the market.. I have had a few internet contracts over the years and none of them have ever been down or slow this much. </p>
Thank you for your review. Nepic would love to handle the matter with you in person. Kindly contact us on *** or ***
Best regards,
Thank you for your review. Nepic would love to handle the matter with you in person. Kindly contact us on *** or ***
Best regards,
I would like to follow up on my previous post of Nepic. After I posted here on Hello Peter, Nepic contacted me and was eager to come out to my house and sort out the problem. They came through on saturday and spend a lot of time here looking for the issue.. I am glad to say that they did resolve the issue and I am very happy with the way everything is currently working. They even send out Mark on sunday to come and check if everything was working correctly. I I received awesome service from them and I would like to mention Heidi in particular... this is the way it should have been done from the start. Thanks Nepic and the Nepic team
I would like to follow up on my previous post of Nepic. After I posted here on Hello Peter, Nepic contacted me and was eager to come out to my house and sort out the problem. They came through on saturday and spend a lot of time here looking for the issue.. I am glad to say that they did resolve the issue and I am very happy with the way everything is currently working. They even send out Mark on sunday to come and check if everything was working correctly. I I received awesome service from them and I would like to mention Heidi in particular... this is the way it should have been done from the start. Thanks Nepic and the Nepic team
Thank you for the compliment! Glad you back online! Enjoy your (N)EPIC wifi!!
Best regards,
Thank you for the compliment! Glad you back online! Enjoy your (N)EPIC wifi!!
Best regards,
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