WP
Werner P

1 reviews | Active since May 2011

20 Jun 2019, 14:32

Terrible Service. Steer away!

App**** for Fibre over a week ago. Following up daily with no success. Only promises to be contacted back within 5 minutes. Customer relations manager failing to return my calls, says alot about how the company values their clients.

0
Replies (1)
Nepic
Nepic's reply25 Jun 2019, 09:44
Official
Good Day Werner,

We do apologise for the inconvenience caused. There was a problem on the FNO's infrastructure that had to be repaired before we could connect you. 

We believe they made contact and got your connection up and running.

Kind Regards
The Nepic Team