Terrible service for a potential customer

<p>On thursday (1st december) I contacted nepic to find out how quickly they can get a connection setup. I was told a sight survey can be done the following friday (9th). Which I found acceptable.</p> <p> </p> <p>As this service was for my father, I let him know the time frame and he promptly filled in the online form to order the service.</p> <p> </p> <p>Friday (2nd) he phoned nepic to check if they received his application. He was told they don't check their email every second. So the lady checks and says yes she has the application. She doesn't mention anything else is required, so my father ends the call.</p> <p> </p> <p>Today (5th) he phones again to check progress as he is eager to get his connection setup. The lady (not sure if she is the same one from friday) says they can do a site survey next friday (16th).</p> <p> </p> <p>Now this is ridiculous! The proper procedure was followed to order the internet from nepic, but they don't seem interested in getting clients.</p> <p> </p> <p>Very unhappy with the poor service and lack of interest.</p>