CB
Courtney B

1 reviews | Active since Jan 2019

26 Jan 2019, 16:18

Poor service by Nepic

Terrible service. Been waiting a week for someone to contact us to fix our pathetically slow internet installed by Nepic.

0
Replies (6)
Nepic
Nepic's reply28 Jan 2019, 12:39
Official
Good Day Dear Client,

Can you supply us with your client I.D. in order for us to get in touch and to try and resolve any problems you may be experiencing. 

Best regards,

CB
Courtney B's update28 Jan 2019, 18:40
Reviewer Update
N05615
CB
Courtney B's update28 Jan 2019, 18:40
Reviewer Update
N05615
Nepic
Nepic's reply31 Jan 2019, 11:08
Official
Thank you Courtney, We will be following up with regards to your query.

Best regards,

CB
Courtney B's update31 Jan 2019, 11:12
Reviewer Update
We've been hearing this exact response for almost 2 weeks now. Problem still not resolved. Very disappointed in the poor service provided.
Nepic
Nepic's reply08 Feb 2019, 09:35
Official
Hi Courtney,

We have resolved your query, if there is anything else we can assist you with please feel free to get in touch. All the best to you and have a Epic Day.

Kind Regards
The Nepic Team

Best regards,