Poor Service

<p>I have been having the worst experience I have ever had with any ISP i have every been with.</p> <p> </p> <p>I first called the support on the 26th October about my internet being slow. After a week i go no response after my matter was escalated to how ever it gets escalated too. so I call again to find out what’s happening to be told that they need to come to my house to sort replace the dish to a stronger dish (Wednesday 9 November). When the dish was first put up i came home and it seemed ok but then it rained and the internet dropped in the evening. Then next day I tested it and it was just as bad as it was when I first reported the problem on the 26th October... the last couple of nights the internet just drops and never comes back. I contact the on-call support guy who says he will check and i get no feedback and of course no internet.</p> <p> </p> <p>I use the internet primarily to play online games and well its very impossible to even attempt to play with this excuse of internet.</p> <p> </p> <p>I moved to Nepic to get better service that Telkom and honestly I had to deal with Telkom many times when i had ADSL and they make you guys look pathetic when it comes to service. I am tired of having to complain about my internet not working, I shouldn't have to contact the support every day to say there’s a problem. please send this to whomever you need to, to get my internet sorted out 100% ASAP.</p> <p> </p> <p>I rate ISP's on service when there’s a problem and well I don't think I’m getting close to anywhere near a level of service that is acceptable.</p> <p> </p> <p>I thought I would email you guys personally first to get back to me and once again it just seems like Nepic just doesnt care about there customers</p>