Poor latency 2 months after signing up.

<p>When signing up for Nepic the technicians came to my house to check line of sight and install the equipment. Before signing the contract I tested the line speed and latency (local and international) and was promised by the technicians that there won't be any issues with my connection ever and if there was I just need to call technical support.</p> <p> </p> <p>That was almost a year ago, after 2 months being with Nepic I noticed an increase in my latency with huge ping spikes and packet loss during the evening. Calling, sending emails and whatsapp messages to support gets it working for a day or 2(or they just flatout ignore me) then back to the same thing. I've been through this so many times with Nepic and they still cant resolve my issue. Always some random excuse about upgrades or frequency. This issue has gotten even worse now as it happens throughout the whole day. I'm done complaining about it, looks like its time to go back to Telkom...</p>