Pay for 6 Meg line then I get a 0.01 on speedtest.

My Fiance took out the uncapped 6meg line for R999 a month.

If we had issues we just left it as we know that 6 Megs is not alot , however.... we decided to cancel the plan as we are moving to another country ( internet is free)

Since my Fiance cancelled we have had nothing but the ****tyest internet EVER. I did a speedtest and it came back as 0.01mb IMAGINE pay R999.00 a month for internet slower than a sloth.

Yesterday my Fiance received an SMS saying: Morning Nepic Client, Apologies for the previous sms, the issue has returned from the upstream provider, they are investigating the slower speeds.

I understand that nepic is having technical issues that is from " upstream providers" but that is not my problem. When I called I to find out why is the internet down I was told oh it is due to our upstream providers....

Also note that it is not just the upstream providers. This happens at-least 2x a week if not more. The other excuses are, tower down, high volume of users,or who knows what .

I have a very important Conference call that needs my urgent attention but I was forced to postpone it due to this ****.

I have done more than 5 speedtests in the last hour and NEVER got 6 megs . It ranges from 0.01 , 0.98, 1.05, 1.61, 2.96, 3.94, 4.68???

What is this????It gets to a peak of 5.00 and then drops dead back to 0.07??? so in the end I can not do much as I have to wait for the internet again .

The amount of money I spend on internet and the internet you are providing me with , should make you guys pay me for using all my Phone data.

Please I am paying a lot of money for A 6 meg line and I get a reading of less than 1 . Please fix it .ASAP

Our username is 1170