MB
Mari-Elize Boshoff

1 reviews | Active since Aug 2018

10 Aug 2019, 06:59

Pathetic service

If I could give them a negative star I would ! They are pathetic. The internet is offline more than it’s on. They take forever to assist you, but we have to pay a fortune for a service that we don’t get. The people who answer the calls for support can never help, their responses are always “let me ask my second”. It’s a joke !

0
Replies (2)
Nepic
Nepic's reply13 Aug 2019, 15:32
Official
Good Day Mari-Elize,

We do apologise for any inconvenience caused and will look into your query. 
Can you please supply us with your Nepic Client I.D. for us to follow up.

Kind Regards
The Nepic Team
Nepic
Nepic's reply14 Aug 2019, 09:25
Official
Hi Mari,

We are busy looking into the problems you are experiencing and will give feedback shortly.