Nepic- the worst service i have recieved in years

1. I live in a complex in Benoni, I was told that I needed nothing at all when I specifically asked a rep on the phone what I needed in order to conduct their site inspection and possible installation. There is no mention of any equipment requirement (in terms of aerials, antennas etc.) on their website either. <br> <br> I only found this out once their installation team came to install and informed me of this. I therefore needed to get approval from the body corporate to install the equipment. Needless to say no work was conducted on this day by the Nepic installation team. <br> <br> 2. Another appointment was made with the install team 2 days later. It turns out that this team was not informed of the appointment by the rep that spoke to me on the phone. Anyway, this team installed the cable needed however did not bring a bracket critical to the installation. <br> <br> 3. Last appointment was set for 2 days later at 10h00. By 10h40 on the day of the appointment I still had no word from the Nepic team that they were running late. I had to call them to find out what was happening.<br> <br> I wait to see how they fix these issues. <br> <br> Side note: Tarryn (Nepic rep) was great and professional in her approach