RP
Roche P

1 reviews | Active since Sept 2018

07 Sept 2018, 11:36

Nepic fibre poor service

Nepic FIbre. Extremely poor service. My internet fibre connection has been down now for almost 2 weeks. They are not getting there sub contractor, Blitz, out to my site to have it fixed. Promises every day and still doen 2 weeks later. Still during alk of this you get invoices and deductions from bank accounts very easily.

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Replies (1)
Nepic
Nepic's reply04 Oct 2018, 10:48
Official

Good Day Roche

Apologies for the inconvenience that was caused, there was a problem in your complex with the fibre infrastructure and a major repair had to take place. You are up and running again and if there is anything more we can do please feel free to to ask and we will be glad to assist.

Kind Regards

The Nepic Team