Nepic doesn't give you what you paid for

This Internet service provider has become absolutely ridiculous. I can understand one or two or even three and four times however this is the FIFTH TIME that my service provider is providing the service that I am paying for monthly. Over the past 3 months I've had to deal with 3 to 7 days with no Internet access per occurance! I tend travel for work Alot and evey single damn time I get back to my place its a gamble.... Will my Internet connection still be active? Or will give me the good old "Internet may not be available" notification that Nepic so kindly CONSTANTLY provides. I'm currently sitting without no Internet access AGAIN since this past Wednesday. I then get told last night that a ticket has been logged which will take 24 to 48 hours excluding weekends oh and that's not to resolve the issue that's just to try and resolve it remotely and if that's not possible then it's another call out. This is ridiculous. Apparently nepic or blitz fiber has been bought over and frogfoot is involved as well so whoever sees this it's not my problem who owns who. Could this just be sent to whoever the hell needs to see it. How much more of my money will you guys take for a complete month of service and give me less than what I've paid for? ZERO STARS IF IT WAS POSSIBLE TO GIVE ZERO STARS I WOULD.