Zero customer service

<p>After what can only be described as terrible service I terminated my contract with Neotel. For some reason they still see the need to be debiting my account - so I cancelled all Neotel debit orders. I then proceeded to phone them and requested that the accounts department call me so the account can be settled - this was about a month ago, and I am still awaiting the phone call. During this time I have sent multiple emails to various departments at Neotel - accounts, customer service, support and retentions. Their email system shows that the emails have been received but that is about it.</p> <p> </p> <p>The reference numbers: TECH ********** 77 , Account number: R ********** 19.</p> <p> </p> <p>Even terminating a contract is a pain with Neotel!!!</p>